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Inbound Marketing for Associations and Non-profits

Posted February 26, 2013

The word marketing is usually associated with profit generating tactics; however, inbound marketing is focused on organic growth and can and should be used by associations and non-profits. The goal is to attract people to your cause or organization based on the relevance of the information you are offering your desired audience, where as outbound marketing consists of communicating to a mass audience and hoping something sticks.

As the Internet and access points continues to expand, so too does the average consumer’s aversion to traditional marketing. With products such as satellite radio and DVR making offline efforts easier to ignore, consumers no longer have to tolerate "interruption" marketing tactics. Consumers now rely on the Internet to do their research on products and services; they actively seek out products and services that they need, rather than passively interact with products outbound marketing platforms point them to.

It is imperative to develop an inbound marketing process that will capitalize on these new trends in consumer behavior. An effective inbound marketing process will provide you with a cheaper, more efficient, and more compelling way to grow traffic, generate leads, convert leads and analyze data in a way that guarantees repeatable, continuous success.

Inbound marketing is made up of many pieces. To truly succeed online, businesses need to have a comprehensive strategy including all the pieces such as:

· Blogging

· Social media engagement

· Search engine optimization (SEO)

· Landing pages

· Email marketing

· Video marketing

· Strategic website design.

an effective marketing website should be generating leads on a consistent basis, and second,if a site does in fact generate leads, the rate at which leads are generated should be improving each month. With that said, a good website allows for almost total trackability, which means most campaigns are instantly measurable. This allows for easy replication of success and fast learning from mistakes.

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Inbound Marketing and Social Media

Posted By Meghann Kinshella | October 29, 2013

Inbound Marketing: Social Media All Grown Up

With nearly two billion users world wide, the social media network is not just for teens and those with avid social lives. Clever inbound marketers have picked up on this gold mine of potential customers, and are using social networks like Facebook and Twitter to their advantage. In 2007, Facebook boasted a whopping 100,000 business pages in its social network. Marketing on Facebook wasn't a necessity for lead generation. This year, Facebook's Director of Small Business, Dan Levy, announced Facebook's recent milestone of having 15 million business pages. In 2006 we had the emergence of Twitter, bringing the social network and real-time information closer together. Twitter now has over 200 million active users posting about 4 million tweets per day. With these numbers constantly rising, why wouldn't marketers want in on this easy, effective strategy for increasing demographics? Businesses have the potential of using networks like Twitter for marketing, funneling leads and customer service, not just advertisement.

We know we can use social media for extending our customer basis, but why should we? Some call it the end of civilization as a whole, but the social media path is the direction business is headed. Customers have more consumer information readily available to them, and we want to be in the forefront of their inquiries. We can do this by staying current with social media and expanding the way we network to get new leads. As soon as I post this blog you can bet your bottom dollar that there will be links to my blog on inbound marketing on all of our Contensive social media pages, and if all goes to plan, this will aid us in generating new leads. This is the coming of age for social media, so why not use it to our advantage instead of the more traditional approach to marketing.

Meghann Kinshella

10/29/13


 

   Sources:

                        "Twitter Taking Business To New Heights"; Meghan Lison; http://www.cnbc.com/id/100940209

                        "Social Networking Reaches Nearly One In Four Around the World";             http://www.emarketer.com/Article/Social-Networking-Reaches-Nearly-One-Four-Around-World/1009976

                        "The Ultimate History Of Facebook"; Daniel Zeevi; http://socialmediatoday.com/daniel-zeevi/1251026/ultimate-history-facebook-infographic

                        "Facebook: 15 Million Businesses, Companies, And Organizations Now Have A Facebook Page"; John Koetsier; http://venturebeat.com/2013/03/05/facebook-15-million-businesses-companies-and-organizations-now-have-a-facebook-page/

                        "Social Media Cake"; http://www.flickr.com/photos/loveyourcake/with/7323348150/

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Do You Use Facebook For Inbound Marketing?

Posted By Meghann Kinshella | November 22, 2013

As we are well aware, Facebook is everywhere. Almost everywhere you go, there are references to it. Nearly every website you click on has a button saying, “Like Us On Facebook!”. Most importantly, chances are that if you’re an inbound marketer, you’ve probably jumped on the Facebook bandwagon as well. Millions upon millions of businesses use Facebook in their inbound marketing strategy.

If you happen to be one of the inbound marketers for one of these millions of businesses, then you probably know the ins and outs of Facebook. Did you know that there is one simple click of a button that can save your business both time and money, while keeping up with the latest information? By clearing the Facebook cache, your inbound marketing material is updated with any changes you have made to the inbound marketing material after you have posted the link on Facebook.

Allow me to further explain… The idea of inbound marketing is to drive people to your website and build them up into being leads and eventually customers, right? So when you use Facebook for inbound marketing, generally you post links to blogs and articles that are on your business’ website (see ours for example www.facebook.com/contensive). Say you write a fabulous article on Inbound Marketing, you post it on your webpage with a nice link to a landing page. Your next inbound marketing move is to login to your social media accounts and share your amazing article right? So you login to Facebook and paste your link onto a new post, write a quick summary or even just the title, “The Greatest Inbound Marketing Advice You’ll Ever Hear!”, and click post. Job well done right? Nope. There are a number of things that can go wrong. There could be just the tiniest detail that your boss wants you to tweak, or maybe you catch a mistake, or decide the photo isn’t quite right… Whatever it is, you make the changes, because of course you want your work to be perfect. The trouble is, any changes you make to a page linked to Facebook are a moot point if you do not clear your Facebook cache, which makes all of your hard work in inbound marketing kind of sad.

Now I’ll break this down even further. Since you are so efficient at inbound marketing, you probably sat down to start your next article as soon as you’ve finished the edits from your last one. While you’re busy creating new material, your valued advocates, fans, customers, friends and colleagues are (hopefully) reading your previous post, liking it, commenting on it and most importantly, sharing the link with EVERYONE they know. Here is where you need to pay attention. You’re a savvy inbound marketer so you know how to network with other inbound marketers, who in turn do the same. Someone you know absolutely loves your article and shares it to their Facebook page. Then someone they know clicks on the link to your article on “Inbound Marketing”, but instead of seeing the final product, and being totally wowed, the reader sees your original article, which in some cases can actually be detrimental to your inbound marketing campaign. What if it wasn’t a simple change that you made? What if you needed to update a statistic? Your reader would receive wrong information, which would most likely lead them elsewhere. This is precisely why it is important to refresh your Facebook information for inbound marketing

Clearing the Facebook cache is not the same as clearing it through Internet Explorer, Chrome, etc. There is actually a debugging page that Facebook uses to refresh individual links. The process is very simple, enabling you to get back to what you need to be doing, inbound marketing. Go to https://developers.facebook.com/tools/debug/ and all you have to do from there is paste the link to your article (or anything edited in the past) to the debug page and click “debug”. Now your inbound marketing material is up to date, and you can actually see a copy of the updated information that Facebook grabs from your page. Pretty fancy, huh? It’s just a tiny inbound marketing tip that can save you a lot of trouble later on, plus we want the best for our customers and potential customers, so why wouldn’t we want to ensure that have the most accurate and relevant information? This is definitely a key practice for any business’ strategy for inbound marketing.

-Meghann Kinshella


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4 Simple Ways To Improve Customer Service

Posted By Meghann Kinshella | December 19, 2013

As a marketer, you are probably constantly thinking of innovative and new ways to advertise your product or service. You probably spend hours trying to get into the mind of the “customer” and what it is they want. We’ve all seen the Progressive commercials where Flo is manning the imaginary Progressive retail store. Each ad displays a new story of a customer in the store, while Flo uses her superb selling skills to figure out the specific needs of the customer. Everyone always leaves happy and everyone loves Flo! Wouldn’t that be fantastic to have a chance to sit with your customers face to face and figure out exactly what they want? For most businesses today, that simply is not feasible. At least not in the physical sense. We can, however, be there for our customers virtually with some quick, easy guidelines.

1. SEO:Search engine optimization is the process of affecting the visibility of your website in a search engine’s natural (unpaid) reach.

We have some really great articles on SEO, here is the most recent from Contensive News: http://www.contensive.com/Top-5-Benefits-of-SEO

2. SEM: Search Engine Marketing is marketing via search engines. For example, pay per click advertising. (This is when you post an ad that relates to the users search engine query. Each time a user clicks your ad, an amount is charged to your business.)

Here is some information on SEM and how it differs from SEO: http://www.websearchsocial.com/seo-vs-sem-whats-the-difference-why-does-it-matter-and-how-the-heck-do-you-do-them-both/

3.Real-time Assistance: Twitter allows for real time social media posts. Smart marketers have realized that reading and responding to clients on Twitter can actually be faster than going through email or support.

Virgin Atlantic uses Twitter to assist its customers, even while they are 20,000 feet above the ground: http://mashable.com/2011/11/15/virgin-atlantic-flight-status-bot-twitter/

4. Blogging and Social Media: Blogging and social media currently encompass a large percentage of marketing. Facebook and Google+ are among several social media sites that offer another avenue of branching out to clients.

Check out my past blog on inbound marketing and social media: http://www.contensive.com/Inbound-Marketing-and-Social-Media

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How To Make SEO and SEM Work Together

Posted January 31, 2014

First let’s define each…

SEM: (Search Engine Marketing) the process of gaining traffic by purchasing ads on search engines. It is also called Pay Per Click and Cost Per Click marketing as that is how the ads are sold.

SEO: (Search Engine Optimization) the process of affecting the visibility of a website in a search engines organic search results.

I started out writing a blog on SEO VS. SEM. It seemed like a strong topic at the time, so I began reading articles and researching statistics. The more I read, the more I realized that the two are actually fairly complementary to each other.

Now that we know what each of these marketing strategies are, lets talk about how they work for you.

Search engine optimization is a slow and steady process. It can take several months for results to even show up in a search engine. Search engine marketing works pretty much immediately. Its not always cheap, but it will help you drive large amounts of traffic to your webpage very quickly.

With that being said. why not use SEM to boost your website traffic while waiting on your SEO campaign to show progress? It does not hurt to add a little SEM to your marketing campaign. Think of SEM as that quick shot of espresso you take while you wait for your cup of SEO coffee to kick in.

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Get Your Inbound Marketing Organized

Posted February 07, 2014

There are many components to an effective inbound marketing strategy. With SEO, blogging, social media, and even pay per click advertising, it can be a lot to get organized. Also, if not handled properly, it becomes very easy for any of these equally important components to fall through the cracks.

Instead of Inbound Marketing giving you that extra headache and making your life more complicated, why not make it easy on yourself? Its all about planning. There are several project management tools available that have proven to be highly effective. Contensive uses Intervals, which is an online project management program allowing you access from any location. As a project manager myself, I use Intervals multiple times per day, and do not know what I would do without it.

If your business does not have the budget for a project management program, Google Calendar is highly useful, easy to organize, you can share it with multiple co-workers and best of all, it is free! A tool like this is so helpful when everyone can look at and access the inbound marketing goals and deadlines. With a strategy laid out and organized on the table, inbound marketing can become an easily manageable system.

Hubspot is also a great online tool for inbound marketing organization. They offer many free and paid articles, videos and webinars. They even offer a blog posting calendar template to help organize your blog posting schedule.

Don’t let inbound marketing overwhelm you, organization is the key to success in many things. Instead, go easy on yourself, get organized, plan ahead and soon you will see your inbound marketing campaign as a well oiled marketing machine, and not a chaotic mess.

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